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Post by neilsucks on Jul 14, 2004 20:38:29 GMT -5
7312508859 harold moore servicing notebook fedex missed date (india) unsat - check daily. july 17 - next in line for repair, everything going smoothly july 19- fedex wrong address, phoned fedex for correct add. unit will be shipped today or tomorrow. july 22 - ring no answer july 23 - no answer for a long time, same problem - "pretty sure i sold it". call back.
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Post by neilsucks on Jul 14, 2004 21:38:32 GMT -5
7312473237 irena t. check cso daily india setup cso 8478545400x103 july 17 - voice mail left (confirm fedex p-u) july 19 - unit picked up thursday, no problems so far july 23 - unit being repaired
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Lisa
Go Away
conjunction junction, what is your function?
Posts: 469
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Post by Lisa on Jul 15, 2004 1:23:00 GMT -5
tech support of what?
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Post by neilsucks on Jul 16, 2004 11:34:24 GMT -5
hewlett packard laptop computers
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Lisa
Go Away
conjunction junction, what is your function?
Posts: 469
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Post by Lisa on Jul 16, 2004 22:02:56 GMT -5
ooo, sounds enthralling. so really you just take phone calls all day of people complaining about their laptops, and dink around on the computer?
neat
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Post by Stuci Firme on Jul 17, 2004 0:10:19 GMT -5
NEIL.. YOU'VE BROKEN THE GOLDEN STREAM RULE BY SAYING WHAT COMPANY YOU WORK FOR
HELL AWAITS!!
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Lisa
Go Away
conjunction junction, what is your function?
Posts: 469
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Post by Lisa on Jul 17, 2004 2:44:23 GMT -5
neil, ouch. so how do you answer the phone?
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Post by Stuci Firme on Jul 17, 2004 10:15:18 GMT -5
ah when i was at stream i got to answer with 'thank you for calling at&t broadband, my name is stu. to better service you can i please start with your ticket number?'
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Post by neilsucks on Jul 17, 2004 11:58:12 GMT -5
7312538264 Dan Ryan Fan issue 3 services july 19 - not picked up yet july 22 - unit picked up, everything going smoothly case manager time
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Post by neilsucks on Jul 17, 2004 12:07:40 GMT -5
neil, ouch. so how do you answer the phone? thank you for calling hp total care. can i start by taking your phone number or your case number if you have one?
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Post by jasonathome on Jul 17, 2004 12:31:21 GMT -5
neil you got it wrong dude (1)
its
thank you for calling hp total care, my name is jason with notebook support, can i please have you first and last name? (is it okay if i call you __________) and have you called us before? do you have a case number?
and could i have your phone number starting with the area code please?
and your address?
and the zipcode?
and can hp contact you via mail, phone or email?
and can i please have the serial and product number from your notebook?
and this is a pavillion ze 5601us?
are you running windows xp on your notebook? and how long have you owned your notebook for?
and what can i help you with today?
thatswhat this shit is like. usually it takes the VC 20minutes just to find the serial number.
and yes we are all going to hell. but whatever dude. hell is better than stream...
and if anyone doesnt know what stream is like, read DILBERT comics.
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Post by neilsucks on Jul 17, 2004 12:51:48 GMT -5
slow ass. i take the name and phone number and i make up the rest because VC's are dumb and slow.
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Post by MrBad on Jul 17, 2004 12:54:03 GMT -5
I seriously want to work at stream just to see what its all about.
HAHA, do any of you guys know a Luke Koster, possibly going by Keith?
He used to have Veggie Tales painted all over his room. And one time he came over to my house after church and I was playing Mace: the dark ages and he wouldn't play cuz he said it was satanic.
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Post by neilsucks on Jul 17, 2004 13:41:28 GMT -5
Kenneth?
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Post by MrBad on Jul 17, 2004 16:18:59 GMT -5
just about. But our age.
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